Supervisory Development Program

General

 

Supervisors are the first line managers and they are the backbone of each organization. Being in such important position, each supervisor need to equip themselves with the critical supervisory skills in order to perform at their peak. Lack of supervisory skills will lead to poor line performance, increased human related problems and eventually resulted high turnover.

 

One of the proactive  solution to curb the undesired outcome of lacking of supervisory skill is through providing effective systematic training. This comprehensive programme is design to equip the supervisor with the right knowledge and skill to maximize their performances.

 

Aims

At the end of the program, participants would be able:

  • To improve knowledge and skills of effective supervision.

  • To strengthens their working relation with their workers and management through the application of effective human relationship skills.

  • To asses, analyses and be critically constructive in any givens problem, project or assignment

  • Enhance their personal development, motivation and growth. To reduce turnover and absenteeism rate by instilling a deeper sense of belonging, discipline and loyalty amongst employees.

Contents

 

Module 1 - Personal Development

  • Right mental attitude of an effective supervisor.

  • Positive values of life.

  • Personal management of your life

  • Effective time management

  • Increasing your HR skills.

  • Goal setting for successful achievement.

Module 2 - Work performance

  • Roles and responsibilities of a supervisor.

  • Qualities of an effective supervisor.

  • Improving your work performance.

Module 3 – Supervisory Skills.

  • Planning and Control

  • Organizing and Delegating

  • Leadership Motivation

  • Teambuilding

  • Discipline

  • Counseling &Grievance Handling

  • Communication

Target group

Employees in supervisory position who would like to sharpen their interpersonal and management skills.

   

Duration : 5 Days

 

Training Fees : RM 2,500.00  Per Day (Maximum participation : 25 participants)

 

 


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Revised: November 04, 2006